#13 Karl Schwantes – Surprise & Delight

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VCBC is the leading organisation for supporting entrepreneurship and small businesses in the military community. We are committed to assist veterans, transitioning service members and their families.

In this episode of the podcast, we speak with Karl Schwantes, from Xennox Diamonds and 5 Star Google review.

Karl has successfully built both businesses by focusing on and going above and beyond with customer experience using his motto to ‘Surprise & Delight’. Generating over 1 mil in revenue last year using google reviews he believes intel is everything and that you should tailor every experience to that specific customer.

If you are looking for different ways to generate leads listen to this now!

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VCBC is the leading organisation for supporting entrepreneurship and small businesses in the military community. We are committed to assist veterans, transitioning service members and their families.

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